Contact
Have a question, a suggestion, or spotted an error? Get in touch — we would love to hear from you.
Get in touch
warsawmetro.org is an independent information service about the Warsaw Metro. We are not affiliated with Metro Warszawskie or ZTM — our aim is to make network information clearer, both for Warsaw residents and for visitors to the city.
We usually reply within two business days. Official service information is always available at metro.waw.pl and wtp.waw.pl.
Contact details
We are an independent site — not Metro Warszawskie. For tickets, lost property, complaints or official issues, please contact ZTM (wtp.waw.pl) or the ZTM helpline on 19 115.
Frequently asked questions
No — warsawmetro.org is an independent information guide. Official information, tickets and customer support are available at metro.waw.pl and wtp.waw.pl.
Send us a message through the form above or by email. We update the content regularly and value every piece of feedback.
Items left on the metro are handled by the ZTM lost property office; follow the instructions on wtp.waw.pl or contact the ZTM helpline on 19 115.
Of course! Send us your suggestion through the form — we read everything, and give priority to whatever helps passengers most.